Questions and policies
Everything you’d want to know before you come in.
Booking, paying, changing your time and caring for your skin afterward. If your question isn’t here, just ask.
Booking
How do I book?
Choose a time on the booking page and tell me what brings you in. It takes about a minute.
What happens after I request a time?
I hold that time while I look over your request, and reply within a day. Once I say yes, you get a private link to answer a few health questions, and sign your consent. You’ll get a reminder before your visit, too.
Where is the studio?
My private studio is in Corona, California. I send the address once your visit is booked.
I’ve been before. How do I book again?
Use “Book your next visit” on your client page. You won’t need to fill in the form again.
Payment and cancellation
Is anything charged when I book?
No. You pay at the end of your visit.
How do I pay?
By Venmo, Zelle or cash at the end of your visit, or with a gift card.
What if I need to cancel or reschedule?
Changes are free with at least 48 hours notice. Reply to my text or email, or use the link in your confirmation to pick a new time.
Is there a fee for missing a visit?
Please let me know at least 48 hours before your visit if you need to cancel or reschedule. Life happens, so reach out if something comes up.
Could my bill be more than the price I booked?
Only if you say yes to something first. If I think your skin would benefit from an add-on, I’ll tell you the price before we start, and it’s your call.
Do gift cards expire?
Never. Any amount left over stays on the card for your next visit.
Your visit
How should I prepare?
Come with a clean, makeup-free face if you can, and bring the products you use now. Pause retinol and exfoliating acids for a few days beforehand unless your doctor has told you otherwise.
I’m pregnant or nursing. Can I still come in?
Yes. Let me know in your health questions and I’ll adapt your treatment and the products I use.
I’ve had Botox or filler recently.
Tell me the date and the area when you book, and follow your injector’s guidance on timing. I’ll plan your treatment around it.
What if my skin is red afterward?
Some pinkness, tightness or light flaking is normal and settles on its own. You’ll get aftercare by email, and I check in about two days later. If anything worries you, reply and I’ll help.
The Standard
What is The Standard?
My monthly care plan: one Customized Facial each month for $130, plus 10% off homecare products.
How do I cancel The Standard?
Anytime, online, from your client page. It’s month to month.
Privacy
Who sees my health answers and photos?
Only me. They’re used to plan your care and kept private.
Will you post my before and after photos?
Never without your written permission.
Ready when you are.
Pick a time that works for you. I’ll take it from there.